Field Service Software Features: Client Management
Managing Your Client Contact Data
Field Force Tracker has the ability to associate Clients to sites and track the history of your Clients interactions with your company such as:
- Phone Calls
- Work Orders
- Part Orders
- Past Invoices
- Customer Balances
- Service Contracts
The entire history is searchable and reportable. You can set up Client specific notifications and alerts allowing you to treat your customers in a customized and pre-determined manner.
Logging Client Interactions
Log notes, phone calls, and emails that take place between you and your Client
View past logs to see how best to assist your Client
Communicate With Your Clients
Field Force Tracker allows you maintain all customer interactions with notes in the customer data. You will never lose payment reminders or customer balances at any times.
Customer History at Your Fingertips
The system maintain the full customer history. All kind of information maintained in the system.
Field Service That Delivers the Most to The Customers
Field Force Tracker Enterprise provides your large service organization with the following essential features.
List of Features for Enterprise Service Delivery
Benefits of Field Force Tracker
- Helps in Better Customer Service By Getting Field Reports from the Mobile.
- Helps in better utilization and management of assets/workforce.
- Helps in reducing operating costs in long term.
- Helps in ensuring the discipline and punctuality.
- Helps preventing the loss of work hours and insufficient time in the field
- Actual Travel distance can be calculated & Companies can save on expenses.
- Better Sales and Service in Better Return for the Company
Why Field Force Tracker
Field Force Tracker is simply the best field service software for any company. It has been developed and supported by Rapidsoft Systems Inc, a 15 year old software development company.