Field Service Software Features: Preventive Maintenance Management
Field Force Tracker makes it easy to manage and schedule preventive maintenance for clients.
Our preventative maintenance module allows you to define a schedule where technicians are to perform periodic maintenance.
When the system detects that a PM event is due it will automatically create a system alert to create a work order and can automatically assign a field technician.
Preventive Maintenance Reminders
The system has pre-built reminders for system admin. All preventive maintenance will be reminded before 30 days.
With Preventive Maintenance plans from Field Force Tracker, your service team stays proactive and customers stay loyal.
- Efficient, automated creation of work orders and assignment of tasks.
- Flexible options for preventive maintenance plans with different visit frequencies and installed product coverage.
- Unlimited number of preventive maintenance plans for a given service contract.
- Product integration with Service Cloud Cases for automatic creation of preventative maintenance cases.
- Task templates for pre-defined maintenance activities provide sequenced, priority tasks and required parts for complete and consistent maintenance
- Assign work orders to queues, primary technicians or any Field Force Tracker user for scheduling
- Flexible options for work order creation – many installed products per work order or one installed product per work order
- Notifications to keep administrators informed of Preventive Maintenance plan execution and logs to keep a historical record for management of plans
Warranty Management, Preventive Management
- Enforce response times, coverage schedules, callbacks, assignment, PM’s and escalation rules.
- Modify pricing with contract-specific adjustments or overrides.
- Establish invoicing rules for advance, arrears, full or partial period billings.
- Establish technician scheduling and compensation plans.
- Improve contract visibility and concession tracking.
- Manage warranty details and identify potential revenue sources.
- Create contracts to meet customer or market specific requirements.
- Manage contract line items at the customer, site, product or asset level.
- Prorate line item additions, changes or cancellations.
Field Service That Delivers the Most to The Customers
Field Force Tracker Enterprise provides your large service organization with the following essential features.
List of Features for Enterprise Service Delivery
Benefits of Field Force Tracker
- Helps in Better Customer Service By Getting Field Reports from the Mobile.
- Helps in better utilization and management of assets/workforce.
- Helps in reducing operating costs in long term.
- Helps in ensuring the discipline and punctuality.
- Helps preventing the loss of work hours and insufficient time in the field
- Actual Travel distance can be calculated & Companies can save on expenses.
- Better Sales and Service in Better Return for the Company
Why Field Force Tracker
Field Force Tracker is simply the best field service software for any company. It has been developed and supported by Rapidsoft Systems Inc, a 15 year old software development company.